{"id":330,"date":"2019-11-08T17:25:36","date_gmt":"2019-11-08T17:25:36","guid":{"rendered":"http:\/\/testsite.instantunblock.com\/wp\/?p=330"},"modified":"2020-06-04T15:31:07","modified_gmt":"2020-06-04T15:31:07","slug":"zenmate-review","status":"publish","type":"post","link":"https:\/\/instantunblock.com\/info\/zenmate-review\/","title":{"rendered":"ZenMate Review"},"content":{"rendered":"<h2><span style=\"color: #00c2ff;\">Overview<\/span><\/h2>\n<p>ZenMate is a solid, easy-to-use VPN for users wanting just the basics in privacy protection and a suite of desktop features. Launched in 2013, it has more features for Firefox, Chrome, and Opera than for Windows, Mac, iOS or Android\u2014but you do get access to all platforms with your subscription. ZenMate is based in Germany, and therefore subject to EU data regulations. Speed is ZenMate\u2019s most notable feature, but performance can be inconsistent, and privacy protections lack both OpenVPN and a killswitch.\u00a0Their server network has enough locations for most users, but is small compared to many rivals\u2019 networks. Customer support lacks live chat, and could use some improvement in the breadth and depth of their information; email response was disappointing as well.<\/p>\n    \t\t\t\t\t<div class=\"rate_bar_wrap\">\n\t\t\t<div class=\"review-top\">\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"overall-score\">\n\t\t\t\t\t<span class=\"overall r_score_7\">7.3<\/span>\n\t\t\t\t\t<span class=\"overall-text\">Total Score<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\t\t\t\t\n\t\t\t\t<div class=\"review-text\">\n\t\t\t\t\t<span class=\"review-header\">Good<\/span>\n\t\t\t\t\t<p>\n\t\t\t\t\t\tEasy-to-use VPN with web browser extensions. Good balance of privacy and performance. Server network has enough locations for most users, but is small compared to many rivals\u2019 networks. \t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"review-criteria\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"72%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Speed & Performance<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.2<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"71%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Unblock Content<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.1<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"70%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Security & Privacy<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.0<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"71%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Server Locations<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.1<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"70%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Ease Of Use<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.0<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"60%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Customer Support<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_6\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">6.0<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rate-bar clearfix\" data-percent=\"71%\">\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-title\"><span>Value For Money<\/span><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-bar r_score_7\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"rate-bar-percent\">7.1<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t \n\t\t\t\t\t\t<!-- PROS CONS BLOCK-->\n\t\t\t<div class=&quot;pros_cons_values_in_rev flowhidden&quot;>\n\t\t\t\t\t\t<div class=\"wpsm-one-half wpsm-column-first\">\n\t\t\t\t<div class=\"wpsm_pros padd20\">\n\t\t\t\t\t<div class=\"title_pros\">PROS<\/div>\n\t\t\t\t\t<ul>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<li>Simple one-button VPN\r<\/li><li>Smart features on browser extensions\r<\/li><li>Connection metadata logging is temporary, limited<\/li>\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"wpsm-one-half wpsm-column-last\">\n\t\t\t\t<div class=\"wpsm_cons padd20\">\n\t\t\t\t\t<div class=\"title_cons\">CONS<\/div>\n\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t\t<li>Protocols have few settings, no transparency\r<\/li><li>Poor performance in speed tests for most locations\r<\/li><li>Sub-par customer support and information<\/li>\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\n\t\t\t<!-- PROS CONS BLOCK END-->\t\n\n\t\t\t\n\t\t<\/div>\n\t\n\n<h2><span style=\"color: #00c2ff;\">Speed &amp; Performance: 7.2<\/span><\/h2>\n<p>Despite ZenMate demonstrating very fast speeds on its European servers, we could not score it higher due to the fact that it does not use OpenVPN, the industry standard protocol that we use in our speed tests whenever possible, making for an unfair comparison. Also, the server speeds were inconsistent (as much as six times faster\/slower), both from day to day and for different server locations. In North America, Israel, Australia, and Hong Kong we saw consistently poor speeds, making video streams virtually unwatchable. Ping time was also below average; browser extensions were better, at 80% of our usual connection speed, but had some technical issues (see the Ease of Use section below).<\/p>\n<h2><span style=\"color: #00c2ff;\">Unblock Content: 7.1<\/span><\/h2>\n<p>ZenMate works with Netflix, Google\/Gmail, Facebook, Kodi, BBC iPlayer, and other streaming and torrenting sites. However, the limited server locations means users can\u2019t unblock content in a number of popular areas.<\/p>\n<h2><span style=\"color: #00c2ff;\">Security &amp; Privacy: 7.0<\/span><\/h2>\n<p>ZenMate\u2019s privacy protection is only very basic. ZenMate does almost no connection metadata logging\u2014merely storing IP addresses temporarily on their servers, along with the volume of data for their Limited plans. However, it is not clear how long ZenMate stores this information, and this does matter, since it is subject to EU data retention laws. Unfortunately, ZenMate does not provide much information about what encryption and protocols it uses\u2014the preferred OpenVPN is apparently not used\u2014and it offers no additional obfuscation tools or protections.<\/p>\n<h2><span style=\"color: #00c2ff;\">Server Locations: 7.1<\/span><\/h2>\n<p>ZenMate has only 23 server locations, one of the smallest networks on the VPN market. It does cover the US, Canada, Australia, UK, and western Europe, but many other popular locations are missing, including Brazil, Mexico, and Singapore. If you live in one of the covered areas, ZenMate will probably work fine for you, but keep in mind that smaller networks can get congested and make maintaining anonymity a bit harder.<\/p>\n<h2><span style=\"color: #00c2ff;\">Ease Of Use: 7.0<\/span><\/h2>\n<p>If you are a \u201cclick and forget\u201d fan, ZenMate could be perfect for you. But users who want to be able to tweak settings and view more connection details (VPN protocol, new IP address) should look elsewhere. Since ZenMate started out as a browser extension, it still lags behind as a desktop app. At this time, all you get for the desktop app is a big connect button and the server location. ZenMate also lacks a broad range of device compatibility\u2014for example, no router installation or Linux. In Windows, ZenMate is a system tray app, so you have to find and click the icon in order to use it.<\/p>\n<p>The browser extensions do offer ad-tracking blockers, anti-malware, and a feature allowing you to set up \u201csmart locations\u201d for websites. However, there are some glitches here as well, requiring reinstallation on Chrome during our testing, and running both the desktop app and the browser extension at the same time also caused problems. Since only browser activity is encrypted, using a browser extension leaves your other app connections unsecured.<\/p>\n<p style=\"padding-left: 30px;\"><span style=\"color: #43c801;\"><strong>WHAT WE LIKE<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #43c801;\">Simple, one-button interface<\/span><\/li>\n<li><span style=\"color: #43c801;\">&#8220;Smart locations&#8221; feature on extensions<\/span><\/li>\n<li><span style=\"color: #43c801;\">Switching servers is simple<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"color: #ff0000;\"><strong>WHAT WE LIKE LESS<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #ff0000;\">Desktop apps lack features and settings<\/span><\/li>\n<li><span style=\"color: #ff0000;\">Connection details difficult to ascertain<\/span><\/li>\n<li><span style=\"color: #ff0000;\">Extensions are buggy<\/span><\/li>\n<\/ul>\n<h2><span style=\"color: #00c2ff;\">Customer Support: 6.0<\/span><\/h2>\n<p>ZenMate\u2019s customer support is a mixed bag, with a website that lacks basic information regarding their technical specs and server network. What ZenMate does well is give good privacy information covering a wide range of topics, located in the \u201cAcademy\u201d section on the website. The Troubleshooting FAQs are relevant, clear, and well-organized. Email response was very poor, with some nonsensical canned (non-human) responses, never leading to personal contact before ticket deletion. There is no live chat at all. Overall, the website needs more visual images and video tutorials.<\/p>\n<h2><span style=\"color: #00c2ff;\">Value For Money: 7.1<\/span><\/h2>\n<p style=\"padding-left: 30px;\"><span style=\"color: #43c801;\"><strong>WHAT WE LIKE<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #43c801;\">Browser extensions add value<\/span><\/li>\n<li><span style=\"color: #43c801;\">Very high speeds at times<\/span><\/li>\n<li><span style=\"color: #43c801;\">Not blocked by streaming services<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><strong><span style=\"color: #ff0000;\">WHAT WE LIKE LESS<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #ff0000;\">Lack of settings<\/span><\/li>\n<li><span style=\"color: #ff0000;\">Smaller server network<\/span><\/li>\n<li><span style=\"color: #ff0000;\">Inconsistent performance and speed<\/span><\/li>\n<\/ul>\n \r\n <div class=\"rehub_bordered_block rh_listofferitem rh_list_mbl_im_left \">\r\n    <div class=\"rh-flex-center-align rh-flex-justify-center mobileblockdisplay\">\r\n            <div class=\"rh_listcolumn rh_listcolumn_image text-center\">\r\n            <a href=\"https:\/\/instantunblock.com\/info\/go\/zenmate\/\" target=\"_blank\" rel=\"nofollow sponsored\" class=\"re_track_btn\">\r\n                                    <img loading=\"lazy\" decoding=\"async\" class=\"lazyload\" data-skip-lazy=\"\" data-src=\"https:\/\/instantunblock.com\/info\/wp-content\/uploads\/thumbs_dir\/zenmate-logo-large-rjkub8hwo31kq5e8dq1w1bybh9dyqxrb035kynkftw.jpg\" width=\"90\" height=\"90\" alt=\"ZenMate VPN\" src=\"https:\/\/instantunblock.com\/info\/wp-content\/themes\/rehub-theme\/images\/default\/blank.gif\" \/>                            <\/a>\r\n            <\/div>\r\n        <div class=\"rh_listcolumn rh-flex-grow1 rh_listcolumn_text\">\r\n            <div class=\"font120 fontbold rehub-main-font lineheight20\">ZenMate VPN<\/div>\r\n            <div class=\"mt10 greycolor font90 lineheight20\">Try ZenMate -- 14-day money-back guarantee<\/div>\r\n        <\/div>\r\n        <div class=\"rh_listcolumn rh_listcolumn_price text-center\">\r\n            <span class=\"rh_price_wrapper\"><span class=\"price_count rehub-main-color fontbold\"><ins>$4.99<\/ins> <del>$8.99<\/del><\/span><\/span>\r\n            <div class=\"brand_logo_small\">              \r\n                                 \r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"text-right-align rh_listcolumn_btn\">\r\n            <div class=\"priced_block clearfix\">\r\n                <div>\r\n                    <a href=\"https:\/\/instantunblock.com\/info\/go\/zenmate\/\" class=\"re_track_btn btn_offer_block\" target=\"_blank\" rel=\"nofollow sponsored\">\r\n                                                    GET DEAL                                            <\/a>\r\n                <\/div>\r\n                                                          \r\n                        <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n \r\n \n<p><strong>RELATED:<\/strong><\/p>\n<p><a href=\"https:\/\/instantunblock.com\/info\/best-vpn\/\">10 Best VPNs<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview ZenMate is a solid, easy-to-use VPN for users wanting just the basics in privacy protection and a suite of desktop features. Launched in 2013, it has more features for Firefox, Chrome, and Opera than for Windows, Mac, iOS or Android\u2014but you do get access to all platforms with your subscription. ZenMate is based in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":331,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"offerexpiration":[],"class_list":["post-330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vpn-review"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ZenMate Review -- Up-To-Date Review of ZenMate VPN<\/title>\n<meta name=\"description\" content=\"See our ZenMate review. We review ZenMate as a best VPN service to unblock wesites, stay secure and private online, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/instantunblock.com\/info\/zenmate-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ZenMate Review -- Up-To-Date Review of ZenMate VPN\" \/>\n<meta property=\"og:description\" content=\"See our ZenMate review. We review ZenMate as a best VPN service to unblock wesites, stay secure and private online, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/instantunblock.com\/info\/zenmate-review\/\" \/>\n<meta property=\"og:site_name\" content=\"Instant Unblock\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/instantunblock\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/instantunblock\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-08T17:25:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-04T15:31:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/instantunblock.com\/info\/wp-content\/uploads\/2017\/11\/zenmate-logo-large.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"670\" \/>\n\t<meta property=\"og:image:height\" content=\"315\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Instant Unblock\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/instantunblock\" \/>\n<meta name=\"twitter:site\" content=\"@instantunblock\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Instant Unblock\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ZenMate Review -- Up-To-Date Review of ZenMate VPN","description":"See our ZenMate review. 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